Experience Hover Networks Benefits
and See the Difference

““I’ve been a Hover Networks customer since 2013. In that time, they have invested in the development of their software and infrastructure, resulting in consistent quality service. Even more important to me, is the professional and insightful customer service I receive from their entire organization. This makes Hover Networks a winning combination in my opinion!””

“Customer Service is everything that touches a customer – directly or indirectly. It is also so much more than just addressing complaints or solving problems. Customer Service is THE opportunity to exceed the Customer’s expectations. And this is what Hover Networks does for HUNT Real Estate – time and time again. Consistently. They are the Partner that you can always count on to figure out a solution. And not just any solution, but the right solution for the problem.”

“Switching to Hover Networks has allowed us to eliminate the need for an after hour answering service! This has increased patient satisfaction, timeliness in return calls and has saved us money! Hover’s Customer Service is exceptional and a friendly, competent person will also promptly reply to any questions. As a health care facility, it is imperative that our patients can reach us 24/7. Hover has been wonderful working with us to ensure a smooth transition without any interruption of service! The real time reporting feature has allowed us to staff accordingly based on the volume of phone calls we receive.”

“In an economy where cost savings is a must, we turned to Hover Networks to reduce our communication costs. Little did we know we would not only cut our costs dramatically but also would add more functionality than we could imagine. Our new system has created opportunities for business development and streamlined our workflow. Working the team has been an added bonus. The support that we receive from Hover with their responsiveness to questions and wiliness to go the extra step will translate into a long lasting relationship”

“The Hover Networks story needs to be told and I can tell it well, having run businesses through many changes in the telecom industry. Hover Networks is to be commended for putting together a customer focused service team who can support the excellence in technology solutions. I know most companies can’t do both. Much larger providers have the resources to be extraordinary but lack leadership to pull it together, empowering frontline people with solutions and immediate support. That’s Hover’s winning recipe. We love your thoughtful, thorough, prompt, accurate, genuine service.”

“We’ve been with Hover Networks for over 2 years and are very satisfied with the reliability, quality of service, and their knowledgeable support team. Hover invested the time to build our system and fully train our staff ensuring a seamless transition. When we have a question or need help they actually answer the phone (vs. navigating through an automated system!) and provide immediate answers. We are very pleased with Hover Networks and will continue to recommend without hesitation.”

“Debbie’s Staffing values our partnership with Hover Networks because they truly are “partners,” not just a client/vendor relationship. They listen and respond to our needs with a sense of urgency and their customer service from executive level down is unparalleled!”

“The Hover team simply understands what it means to provide quality customer service. It is a reflection of who they are; every team member we’ve encountered has left a positive impression on us. The System is easy to manage, add and delete users, set special rules for special times, etc.. The Help desk is always helpful. Support is fantastic!”

“As a busy multi-office dental practice, phone service is vitally important. Fortunately, Hover has provided exceptionally reliable service and outstanding friendly support… We are extremely pleased and recommend them highly.”

“Aspire of WNY elected to partner with Hover Networks to bring all of our phone systems under the same system and upgraded VOIP technology. With over 60 individual properties spread over 2 counties and thousands of phone extensions Hover did a superb job. Their pre roll out planning and training for the staff led to very few hiccups.”

“The Hover support team has provided us with outstanding service over the last few years. They are always accommodating and are quick to provide resolution to any problems that may arise. In addition, their technology has allowed our practice to utilize the phones to accommodate the technology changes and staff re-organization we have had. The Hover Team is always there when I need them despite how busy they are.”