Why Hover Networks?

In today’s competitive business landscape, choosing the right phone system is crucial for maintaining seamless communication and ensuring operational efficiency. At Hover Networks, we specialize in providing advanced, cloud-based phone systems tailored to meet the needs of modern businesses. Here’s why businesses should consider us for their communication needs:

 

Exceptional Service from Day One

Our personalized onboarding process ensures a smooth transition for your team and sets us apart from other big-box providers. From installation to integration, our dedicated, local support team is available 24/7 to guide you every step of the way. We prioritize your experience, ensuring you receive the highest level of service right from the start. 99.9% of calls are live-answered within 30 seconds during business hours, with a 15-minute call back after hours. Our team’s commitment to customer care ensures your queries are addressed promptly and effectively via phone call or email. 

 

Reliability You Can Count On

With a stellar uptime of 99.999% since our establishment in 2009, Hover Networks guarantees uninterrupted communication. Our focus on cloud-based phone systems means reliability is central to our service. Your business can rely on us for consistent, dependable communication solutions. 

 

Quality and Performance

We ensure superior voice clarity by separating voice traffic from your data traffic with a voice-only router deployed during installation, allowing us to monitor your system remotely. This commitment to quality means crystal-clear communication for your business, enhancing productivity and customer satisfaction.

 

Cutting-Edge Features

Elevate your business communications with our advanced features, including:

  • In-house Web Phone & Softphone, Hover Buzz
  • Advanced Call Routing Options
    • Auto attendants
    • Queues, including callback feature
    • Hunt groups
    • Cell phone forwarding
    • Time-based call routing
  • Call Reporting & Analytics
  • Texting using the Business Phone Number
  • Voicemail to Text & Email
  • Voicemail Transcription
  • Multi-Location Capabilities
  • Custom Hold Music & Messaging
  • Call Recording
  • And more!

Proven Track Record of Excellence

  • BBB Accredited Business: Trusted by thousands and accredited with an A+ rating by BBB, we deliver on our promise of reliable service and customer satisfaction.
  • 99.8% Customer Retention Rate: When businesses switch the Hover, they understand that not all cloud providers are created equal. Our customer retention rate demonstrates our dedication to exceptional service & customer satisfaction.
  • Over 500 5-Star Google Reviews: Check out here why businesses are happy they made the switch! 

 

Choosing the right business phone system is pivotal for your company’s success. At Hover Networks, we combine reliability, quality, and exceptional service to deliver a phone system that meets the demands of modern businesses. Experience the Hover Networks difference today and elevate your communication infrastructure to new heights.

Share This Post

You may also be interested in...