We are uniquely positioned to provide feature-packed business-critical VoIP technology and support.
we have a strong commitment to our community and customers. We take the time to learn more about your organization and how you interact with your phones. This allows us to create a customized solution at a price that fits your needs.
We are firm believers in “Give Where You Live” and are dedicated to giving back to our non-profit customers through volunteering, donations, and participation in fundraising events.
Callers have the option to wait in a queue and listen to a customized on-hold message, simply leave a voicemail, or request to be called back when they are next in line!
When a caller leaves a voicemail, a transcription is automatically sent to you by email and text message with the audio file attached.
Call are recorded and stored at no charge for 45 days.
Our analytics suite allows for real-time call queue statistics and customizable reports.
Zero upfront equipment costs, no maintenance fees, and no additional charges for support.
We meet your after-hours on-call needs by utilizing our on-call scheduling, on-call call routing, voicemail to email and/or text and voicemail transcription.
Keep your internal communications connected across multiple locations whether your staff works onsite, remote, or hybrid. Remote options such as the Mobile Workforce app & Hover Buzz web phone allow you to take your business with you!
Our team of local experts is here to support your staff during business hours as well as your hotlines after hours or whenever you need us.
Optimize efficiency across your locations to provide a positive experience for both callers and staff.
Review real-time and historical data to monitor staff performance, staff accurately, and inform your business decisions to ensure you are allocating your funds efficiently.
Zero upfront equipment costs, no maintenance fees, and no additional charges for support.
We value our relationships with our customers and take pride in providing our community with reliable and quality service.