Cloud Phone System for Healthcare

Why has the medical industry come to 
be one of our largest here at Hover?

We are uniquely positioned to deliver business-critical VoIP technology and support designed for healthcare providers.

Medical Communications

(553 Google Reviews)

What Do Healthcare Organizations 
Need from Their Phone System?

Healthcare organizations depend on reliable communication to coordinate with patients, staff, and partners, 
and with tight budgets and critical needs, every tool must be efficient and effective. When choosing a phone 
provider for your medical organization, ask these essential questions:

1. Can I keep my existing phone number if I partner with Hover Networks?

Absolutely. We offer seamless number porting so you don’t have to change your contact details when changing providers.

Our clients range from small startups to multilocation enterprises. Any business looking for reliable phone service and cost-effective solutions can benefit from Hover Networks’ VoIP solutions and other services.

Installation timelines vary, but most clients are up and running within two to four weeks, with minimal disruption.

During onboarding, we set up a business continuity plan with built-in redundancy to automatically forward or reroute your calls, keeping your business connected no matter what.

We prioritize security by using a dedicated voice router that runs separately from your data network, keeping your voice traffic isolated and secure.

Hover Networks has built its cloud phone systems around the real needs of medical providers. With Hover, you get a partner 
that keeps your organization connected to your patients, stakeholders, and staff.

Medical Communications

Advanced Communication Solutions for Healthcare Providers

Our cloud-based phone system has many advantages over a premise-based phone system. Here are just a few:

Hover Networks
Supports Specialized Care Providers

Medical Communications

Dental

For dental clinics, patient scheduling and follow-up calls are critical to daily operations. Hover simplifies this with advanced call routing, text messaging for reminders, and voicemail transcription so staff can respond quickly. Our reliable, HIPAA-ready cloud platform keeps 
front-desk workflows smooth and consistent across all locations.

Medical Communications

Veterinary

Veterinary teams handle a mix of emergency calls, appointments, and follow-ups across diverse locations and hours. Hover's flexible phone system supports your staff wherever they work — in the clinic, on-call, or remotely — for prompt communication with pet owners and coordinated care between staff and specialists.

Case Study

PracticeFirst

Communicate easily with clients by enabling any business phone numbers on your system for texting.

The Goal

Navigate the transition to a remote and hybrid workforce without worrying about clunky and expensive equipment for employees to lug to and from home and sacrificing quality of service.

THE HOVER SOLUTION

Hover Buzz, our web phone, provided a versatile solution for a workforce comprised 
of remote, in-office, and hybrid users alike. Through user training and 24/7 support, Hover ensured all users were comfortable with the web phone features, making implementation a breeze. To get the most out of Hover’s cloud-based solution, Hover Analytics was also used, allowing management to review and schedule call reports to monitor individual and team productivity across all work models.

RESULTS

"There are so many great people that work for this company that make the whole experience wonderful. They touch base with us on a regular basis to make sure that we are comfortable with the system, and that we are fully utilizing their services. They are very quick to respond and the customer service is the best we've ever dealt with."

"Hover Networks is a very reliable company. They put the customer first and provide simple but effective solutions. Thank you for being our phone provider."

Customer Testimonials

“Truly the best customer service in the world. I only wish we had joined Hover services sooner.”

Tim D.

Medical Communications
“Absolutely amazing! The team at Hover made the transition to their network easy. The training was complete and thorough and the team was very adaptable to our specific needs. We are pleased to support a local business and delighted with the level of customer care!”
Caron G.
Medical Communications
“I’ve had the pleasure of working with Hover Networks for the past two years, and it has been a joy. Their customer service representatives are incredibly kind and always available for support when needed. They are also so helpful with technical support, and ensuring that everything runs smoothly. Their system is very efficient, making it a great experience!!”
Angelina T.
Medical Communications
“Provides excellent service. Switching to Hover was the best decision for the practice, it has decreased call volumes, the quality of calls has majorly improved, and overall administration burden has decreased. The reporting available to see where call volumes are high, low, when more staffing is needed has been a game changer. Not only is the quality the phone system amazing, but the team at Hover are very knowledgeable and beyond helpful.”
Lindsay B.
Medical Communications
“Customer service couldn’t be better! A friendly, helpful service rep answers the call right away – no annoying phone tree! They understand our needs and are always able to implement solutions promptly. Exceptional customer care and a superior phone system!”
Karen G.
Medical Communications
“The Hover Team is amazing! At a time when all you can get is automated help they provide live customer service and are willing to help resolve any questions or issues. Top Notch service!”
April A.
Medical Communications

Enhance your Phone System Today

Struggling with unreliable phone systems? Switch to Hover Networks’ phone services and experience unmatched reliability, seamless integration, and significant cost savings. Join countless Rochester businesses that trust us to keep their communication running smoothly

Experience The Hover Difference With 5-Star
Service! Contact Our Team:

Already a customer?
Email help@hovernetworks.com or call 716-650-5650, option 1, for assistance!

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